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Here are some excerpts from Microsoft Edge users claiming to have fake alerts and warnings that have frozen the browser: This is technically not a virus infection, but rather a script on the fake Microsoft Edge web page that supersedes the current browser configuration. The malware also freezes the current window to prevent users from navigating away from the page. One thing that terribly affects web browser is the malware’s ability to alter Microsoft Edge settings that make fake warnings to show up as a default page or tab.
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These pop-ups may vary from simple software endorsements up to a highly fraudulent phone support scam. Tech support will never call you first.Fake warnings and alerts are haunting some Microsoft Edge users with sticky pop-up alerts.
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But remember that if either happens, it's up to you to call tech support or to install antivirus software. You'll be notified if someone tries to open an account in your name.Ĭomputers do develop problems and do get infected by malware. (Experian doesn't operate in Canada.) The agency you contact will alert the others. You should also contact one of the three credit-reporting agencies - Equifax, Experian or TransUnion - and ask it to place a free 90-day credit alert on your file. "Check your statements for any other charges you didn't make, and ask to reverse those, too." "Call your credit card provider and ask to reverse the charges," says the FTC Web page on tech-support scams (opens in new tab). If you gave the scammer your credit card number, then you really need to act fast. You don't have passwords on the user accounts? You should, and you should also create a separate administrative account that alone has the power to install, modify or delete software.
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While the software is installing, change the passwords on the user accounts on your PC. First, download and install legitimate antivirus software we recommend that you pay for it, but some of the free stuff is almost as good.
![microsoft error reporting scam microsoft error reporting scam](https://cdn.windowsreport.com/wp-content/uploads/2020/10/ms-teams.jpg)
If you made the mistake of letting the caller remotely access your PC, then it's time for drastic action. Federal Trade Commission (opens in new tab) has a website for fielding complaints, while the Canadian Anti-Fraud Centre has a toll-free number at 1-88. Microsoft has a web page dedicated to reporting tech-support scams. Once you have all that information, hang up - and report the call to the relevant authorities. You'd be surprised how many of them will give that information to you. If you want to report a scam, try to get as much information from the caller as possible: the name of the company he or she claims to work for, and the company's website, phone number or address.
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MORE: How to avoid tax-return identity theft How to report a scammer Never give a caller your credit card number or allow them to install software on your PC. Such information used to be in the phone book now it's publicly available online.
![microsoft error reporting scam microsoft error reporting scam](https://www.pcrisk.com/images/stories/screenshots201806/pleasereportthisactivity-homepage.jpg)
Don't be impressed, or scared, by the fact that the caller has your real name, address and phone number. Use a phone number listed on your ISP's website or on your bill, not a number that the caller gave you.ĭon't be fooled by the caller ID you see on your phone, because scammers can easily spoof company names like "Comcast" or "Microsoft" in their outgoing calls. If a call sounds legit, hang up and call the ISP yourself, then ask for the tech support department or for the person who called you specifically.
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Ask why you're being contacted by telephone, what the issue with your computer is and how the ISP could tell it was your PC specifically that had a problem. If a caller claims to be from your ISP, ask for the caller’s name, where his or her office is located, and for the office telephone number.